Legal + Service Terms

Review the current legal documents that govern use of LBCAssist.

LBCAssist and the lbcassist.com domain are owned and operated by Caveman AI LLC.

U.S.-based customers and authorized users only.

Dashboard

This page is the public entry point for the current legal set. Review these documents before creating an account, accepting an updated version, using mobile access, restoring service, or downloading customer data.

Home Terms Privacy SLA Termination OSS Notices
The Service is offered solely to U.S.-based customers and authorized users for use within the United States.
Current legal set
Applies to
Public site, web portal, mobile access, Stripe handoffs, and support.
Customer scope
U.S.-based customers and authorized users only.
Billing boundary
Stripe-hosted Checkout and Billing Portal.
Current documents

Each document covers a separate operating area, but they apply together.

The summaries below are only a guide. The full linked documents control if any summary differs from the actual policy text.

Terms and Conditions Account eligibility, one-trial-per-contractor-identity rules, registration package selection, app-managed promo-code limits, mobile and browser access, mobile-to-web handoff, automatic post-trial billing, Stripe billing terms, uploaded content responsibilities, cross-tenant subcontractor collaboration terms, no HIPAA/PHI use, prorated added-license charges, next-cycle reductions, Caveman AI LLC ownership terms, arbitration, liability limits, and no-refund terms. Privacy Policy What information is collected, how it is used, mobile handoff metadata, uploaded project file scanning, cross-tenant exchange disclosure and retention, relationship contact records, legal hold, Stripe payment processing, anti-abuse retention, card-storage limits, export access, and strong security-incident and data-risk disclosures. Service Level Addendum 99.9% uptime objective, outage handling, regional failover, backups, asynchronous exchange processing, mobile handoff and browser redirect exclusions, third-party dependency exclusions, best-effort recovery language, and the absence of credits or penalties. Termination and Suspension Policy A distinct 7-calendar-day initial Stripe setup window with hard termination but no setup-triggered purge, plus non-payment suspension after 7 days, termination at day 14, customer export timing, file purge and legal-hold handling, cross-tenant retained record handling, purge by day 30, retained anti-abuse identifiers, and no guarantee of recovery after security events. Open Source Notices Customer-safe open-source attribution, license notices, and machine-readable notice/SBOM links for reviewed third-party components, without internal image, topology, scanner-rule, or operational security details.
When to review

Review these documents at each of these points.

  • Before registering a new tenant or administrator account.
  • Before inviting users or uploading project, customer, workforce, file, or diagram data.
  • Before creating, accepting, closing, or using a cross-tenant subcontractor relationship.
  • Before accepting updated legal terms after a policy version change.
  • When evaluating billing, Stripe payment processing, app-store purchase-link behavior, suspension, termination timing, exports, retention, trial eligibility, or outage handling.