Legal + Service Terms

Review the current legal documents that govern use of LBC Assist.

LBC Assist and the lbcassist.com domain are owned and operated by Caveman AI LLC.

This page is the public entry point for the current legal set. Review these documents before creating an account, accepting an updated version, restoring service, or downloading customer data.

Home Terms Privacy SLA Termination
The Service is offered only for use in the United States and only where use of the Service and related activities are lawful.
Current Documents

Each document covers a separate operating area, but they apply together.

The summaries below are only a guide. The full linked documents control if any summary differs from the actual policy text.

Terms and Conditions Account eligibility, one-trial-per-contractor-identity rules, registration package selection, automatic post-trial billing, Stripe billing terms, prorated added-license charges, next-cycle reductions, Caveman AI LLC ownership terms, arbitration, liability limits, and no-refund terms. Privacy Policy What information is collected, how it is used, Stripe payment processing, anti-abuse retention, card-storage limits, export access, and strong security-incident and data-risk disclosures. Service Level Addendum 99.9% uptime objective, outage handling, regional failover, backups, best-effort recovery language, and the absence of credits or penalties. Termination and Suspension Policy Suspension after 7 days of non-payment, termination at day 14, customer export timing, purge by day 30, retained anti-abuse identifiers, and no guarantee of recovery after security events.

When To Review These Documents

  • Before registering a new tenant or administrator account.
  • Before inviting users or uploading project, customer, workforce, permit, or diagram data.
  • Before accepting updated legal terms after a policy version change.
  • When evaluating billing, Stripe payment processing, suspension, termination timing, exports, retention, trial eligibility, or outage handling.
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